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Contact
Information
(on-line e-mail form)
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Sales
/ Information Contact Information: 201.455.7529;
If
you would like more information about our product or are interested in purchasing our
software you can also e-mail us at support@wheelbarrowsoftware.com
or you can call us at 201.455.7529. If you would like to place your
order over the phone, we gladly accept Visa, MasterCard and
Discover. Please note, that this is not
a support line; If you forgot your serial #, please e-mail us or
try After-Purchase
Services.
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Support
Information: (on-line
e-mail form) - All support questions should be sent via e-mail to
support@wheelbarrowsoftware.com. Did
you lose your serial #? Go
to Our Automated Serial # retrieval system.
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Fax
Order Number:
1.270.596.0593
If you would like to order any of our products and pay with either a
PO or check, please use this order form
and fax to the above number. A representative will contact you shortly
after the fax is received. Note, we will only take PO #'s if you are
ordering for a
school or an organization.
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Forgot
Your Serial #? Click
Here to Retrieve
If
you the above doesn't work for you please e-mail us at support@wheelbarrowsoftware.com.
Please do not call the sales line as they can not retrieve the serial
# over the phone. Please provide your name or e-mail address
associated with the order so we can retrieve for you. If you
would like a wizard with more information on your serial #, activation
technology or any general question about how we generally handle
serial #'s, please visit http://shopper.esellerate.net.
Esellerate provides the technology we use to distribute our software
safely for your protection.
How
do Licenses Work?: When you
purchase a product from WheelBarrow Software Inc, you will receive a
unique serial number for each product that you buy. In order to use
the product, the software requires you to activate the software using your
serial number. You can install your product on up to three machines that
you are the primary user/owner of. Additional licenses can be
purchased at a discount if you contact us at support@wheelbarrowsoftware.com. We utilize esellerate's activation
technology to help us in the fight against software piracy. As a
registered user of our software, please assist us by not sharing your
serial numbers with others. Serial numbers can be blacklisted and deactivated
using activation
technology.
What
are Your Sales / Payment Options:
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Internet
Sales:
If you purchase our software on our web site, you can use any major
credit card and download the product immediately. You also can (in
addition) order a CD as a backup or to install on different machines
(you get three activations per license)
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Phone
Sales:
We will take orders over the phone, but typically, we ask you to leave
a message at 1.201.486.7549. Please let us know your name,
contact number, best time to call you back and what product(s) you are
interested in. A representative for that product will get back
to you in 24 hours.
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Educational
Sales:
We accept PO's from leagues and schools. If your league or
school would like to purchase our software using a PO, please use this order form
and follow the directions at the bottom of the form. A copy of
the PO is required in the fax. A representative will contact you shortly
after the fax is received. All PO orders are shipped immediately
upon receipt.
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Multi-Order
/ Bulk Sales:
We do offer discounts for large orders, but ask that you call us at
1.201.486.7549 for a quote. On each of our play designer
products is a link "League Sales" which will explain
ore about the discounts and how the program works.
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Other:
We will accept personal checks and money orders, but we must wait
until these items clear so the turnaround time can be longer then the
above options.
How
Will I Receive the Product?: When you make any order at
WheelBarrow Software, you will receive a download (for free) with the
product immediately upon purchase. You will also have the option to
add a CD to your order for backup or secondary installation.
WheelBarrow Software's Amazon Store for Coaches: We
have setup an easy to use store of coaching books, products and relevant
electronics for coaches of all sports. Visit the store here; www.wheelbarrowsoftware.com/amazon.
The
WheelBarrow Software Blog: For
updated postings, news, releases and events - please read our Blog at http://wheelbarrowsoftware.blogspot.com/.
Follow
Us on Twitter: To follow our
twitter, click here http://www.twitter.com/wheelbarrowsoft
Want
a Backup CD?: When
you order a product from our web site, it is an instant download via your
receipt. When you get the receipt you will have the option to order
a CD. If you have previously purchased our products, you can order a CD of your
item by going to the cd order form:
Support
Overview: Any Registered
users of any of our software may e-mail us at the below addresses and
expect a better than 24-hour turnaround on any questions or
comments. We will do our best to solve any problem you may be
experiencing. If
you are a registered user of any of our products, and have a question or
need customer support, please e-mail: support@wheelbarrowsoftware.com.
If you are simply missing your serial #, you can retrieve it at any time
using your order number or e-mail address from After-Purchase
Services.
Featured
In: The Sporting
News Magazine has a short feature on Football Play Designer 2008
in the Jul-30-2007 edition. Get
a preview here (WheelBarrow Software Inc. is featured on Page 14 in
an article entitled 'Cool Tools')
Affiliate
Program: If
you would like more information about selling our products for a high
commission, please read about our affiliate
program. Our affiliate program is offered via esellerate.
Language:
WheelBarrow Software offers our web page in
several different language options thanks for Google's
translation technology. Try our page in the following languages.
English | German
| Spanish
| French
| Italian
| Portuguese
Partners:
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Our new
original logo is created by a freelance artist named Jessica
Argarate. She does excellent work and is highly recommended.
You can browse through her work at her homepage.
Another graphic designer that specializes in original designs and
illustrations used for company logos, posters, screen printing, book
and CD covers can be found here.
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We
are currently using http://www.esellerate.net
to handle all of our activation, registration, credit
card needs. Esellerate provides us with a secure
solution for processing payments.
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Scrappin'
Sports provides us with all of the cool field
illustrations that you see in our applications. They provide the
most exhaustive selection of sports-themed memory album products
available in the industry.
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