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Contact Information (on-line e-mail form)

  • Sales / Information Contact Information: 201.455.7529; 
    If you would like more information about our product or are interested in purchasing our software you can also e-mail us at support@wheelbarrowsoftware.com or you can call us at 201.455.7529.  If you would like to place your order over the phone, we gladly accept Visa, MasterCard and Discover.  Please note, that this is not a support line; If you forgot your serial #, please e-mail us or try After-Purchase Services.

  • Support Information:  (on-line e-mail form) - All support questions should be sent via e-mail to support@wheelbarrowsoftware.com.  Did you lose your serial #?  Go to Our Automated Serial # retrieval system.

  • Fax Order Number:  1.270.596.0593
    If you would like to order any of our products and pay with either a PO or check, please use this order form and fax to the above number. A representative will contact you shortly after the fax is received.  Note, we will only take PO #'s if you are ordering for a school or an organization. 

  • Forgot Your Serial #? Click Here to Retrieve
    If you the above doesn't work for you please e-mail us at support@wheelbarrowsoftware.com.  Please do not call the sales line as they can not retrieve the serial # over the phone.  Please provide your name or e-mail address associated with the order so we can retrieve for you.  If you would like a wizard with more information on your serial #, activation technology or any general question about how we generally handle serial #'s, please visit http://shopper.esellerate.net.  Esellerate provides the technology we use to distribute our software safely for your protection.

How do Licenses Work?:  When you purchase a product from WheelBarrow Software Inc, you will receive a unique serial number for each product that you buy.  In order to use the product, the software requires you to activate the software using your serial number.  You can install your product on up to three machines that you are the primary user/owner of.  Additional licenses can be purchased at a discount if you contact us at support@wheelbarrowsoftware.com.  We utilize esellerate's activation technology to help us in the fight against software piracy.  As a registered user of our software, please assist us by not sharing your serial numbers with others.  Serial numbers can be blacklisted and deactivated using activation technology.


What are Your Sales / Payment Options:  

  • Internet Sales:
    If you purchase our software on our web site, you can use any major credit card and download the product immediately. You also can (in addition) order a CD as a backup or to install on different machines (you get three activations per license)

  • Phone Sales:  
    We will take orders over the phone, but typically, we ask you to leave a message at 1.201.486.7549.  Please let us know your name, contact number, best time to call you back and what product(s) you are interested in.  A representative for that product will get back to you in 24 hours. 

  • Educational Sales:
    We accept PO's from leagues and schools.  If your league or school would like to purchase our software using a PO, please use this order form and follow the directions at the bottom of the form.  A copy of the PO is required in the fax.  A representative will contact you shortly after the fax is received.  All PO orders are shipped immediately upon receipt.

  • Multi-Order / Bulk Sales:  
    We do offer discounts for large orders, but ask that you call us at 1.201.486.7549 for a quote.  On each of our play designer products is a link "League Sales" which will explain ore about the discounts and how the program works.

  • Other:  
    We will accept personal checks and money orders, but we must wait until these items clear so the turnaround time can be longer then the above options.

How Will I Receive the Product?: When you make any order at WheelBarrow Software, you will receive a download (for free) with the product immediately upon purchase.  You will also have the option to add a CD to your order for backup or secondary installation.

 

WheelBarrow Software's Amazon Store for Coaches: We have setup an easy to use store of coaching books, products and relevant electronics for coaches of all sports.  Visit the store here; www.wheelbarrowsoftware.com/amazon.

 

The WheelBarrow Software Blog: For updated postings, news, releases and events - please read our Blog at http://wheelbarrowsoftware.blogspot.com/.

 

Follow Us on Twitter: To follow our twitter, click here http://www.twitter.com/wheelbarrowsoft

 

Want a Backup CD?: When you order a product from our web site, it is an instant download via your receipt.  When you get the receipt you will have the option to order a CD.  If you have previously purchased our products, you can order a CD of your item by going to the cd order form:

 

Support Overview:  Any Registered users of any of our software may e-mail us at the below addresses and expect a better than 24-hour turnaround on any questions or comments.  We will do our best to solve any problem you may be experiencing.  If you are a registered user of any of our products, and have a question or need customer support, please e-mail: support@wheelbarrowsoftware.com.  If you are simply missing your serial #, you can retrieve it at any time using your order number or e-mail address from  After-Purchase Services.

 

Featured In: The Sporting News Magazine has a short feature on Football Play Designer 2008 in the Jul-30-2007 edition.  Get a preview here (WheelBarrow Software Inc. is featured on Page 14 in an article entitled 'Cool Tools')

 

Affiliate Program: If you would like more information about selling our products for a high commission, please read about our affiliate program. Our affiliate program is offered via esellerate.

 

Language: WheelBarrow Software offers our web page in several different language options thanks for Google's translation technology.  Try our page in the following languages.  English | German | Spanish | French | Italian | Portuguese

 


Partners:

 

Our new original logo is created by a freelance artist named Jessica Argarate.  She does excellent work and is highly recommended. You can browse through her work at her homepage.
Another graphic designer that specializes in original designs and illustrations used for company logos, posters, screen printing, book and CD covers can be found here.

We are currently using http://www.esellerate.net to handle all of our activation, registration, credit card needs.  Esellerate provides us with a secure solution for processing payments.

Scrappin' Sports provides us with all of the cool  field illustrations that you see in our applications. They provide the most exhaustive selection of sports-themed memory album products available in the industry. 

 

 

(c) 2013 WheelBarrow Software, Inc. 
Language Options: English | German | Spanish | French | Italian | Portuguese
Follow Us OnLine: Facebook | Twitter
The current page is: http://wheelbarrowsoftware.com/index.php?page=main_about